Posts Tagged ‘productivity’

A fundamental misunderstanding

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About a 3 weeks ago, I followed Tim Ferriss’ advice and setup an auto responder on my email. It said that I had a full workload and was checking my emails twice a day, but in the event of an emergency or something urgent, give me a call. The exact wording is below:

Dear Colleague,

Due to high workload, I check email twice daily at 9:00 AM and 4:00 PM EST. I respond to urgent email at those times and endeavor to respond to all other email once a week, on Fridays at 9:00 AM EST.

If you require urgent assistance (please ensure that it is urgent) that cannot wait until either 9:00 AM or 4:00 PM, please contact me via phone at XXX-XXX-XXXX.

Thank you for understanding this move to more efficiency and effectiveness. It helps me accomplish more to serve you better.

Sincerely,
Jered

The only problem with auto responders is that they respond to everyone. I know that is the point of an auto response, but my place of work is run by people who have a fundamental misunderstanding of both email and productivity.

I was told to remove my auto-responder.

A auto generated message was sent by the president, who passed it on to a VP, then to a associate VP, to a director and finally to me. The message was presented to me as “the president says you need to remove your auto responder”.

My auto responder was probably seen as lacking in customer service, instead of, what a friend coined: “Oh, that’s just an autoresponse email. Definitely not meant to suggest anything other than here’s an employee who is really trying to focus on getting things done for the University. I think Jered is taking a proactive stand on his work, and wouldn’t it be great if more people were as focused and dedicated as him?”

Like the title says, a fundamental misunderstanding.

The imminent failure of basic computer education

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computerI have had this post sitting in limbo for a long time. I have been trying to gather all of my thoughts on the subject and I think I have finally reached my conclusion.

What is the point of learning how to click, where to click, without understanding why to click.

In my freshman year of college (circa 2000), I took “Introduction to Technological Systems”, which was a renamed “Introduction to Computers”. I enjoyed the class and quite liked the professor, eventually getting an A in the class, along with pretty much everyone else in the class. The introduction to technological systems went through a computer part by part, from CPU to databases to the internet, giving a broad overview of a little bit of everything.

While the number of students entering college are becoming more technologically savvy, the problem that professors are, or should, be running into is teaching students why to click instead of where or how.

Speaking in broad terms, students entering college have a firm grasp on technology. Can they point to the ISA card slot on a late 80′s motherboard? Probably not. Can they install iTunes 7.3 and sync their iPhone? Probably. The level of computer literacy is rising rapidly. Students are rapidly coming to high school and college never knowing what a computer-less household is like. And fewer remember a time when the internet required the computer to make very strange noises via its modem.

The imminent failure of basic computer education is this: By focusing on the mechanics of how a computer works, the human element of computer is lost. By this, the computer education received tells us that a computer works, but does not educate us in how to interact with it. What is the most efficient way to store files? How should one reply to email. What are the basics of security when it comes to the internet? Why, when sending a mass email, should one use the BCC: instead of the To: in addressing? Why does my computer run slowly when I have 7 applications open, each with 16 windows?

These skills, while not as concrete as the how the laser reads the data on a CD-ROM, are the ones that are not being taught, but can ultimately be the most useful. Efficient, courteous and savvy computer users don’t need to know the physical happening to get work done. While it may be helpful in diagnosing problems or troubleshooting, there are plenty of people willing to take the time and put in the effort in that arena, I happen to be one of them. For the average user, teach them that repetitive task can be shortened to key-commands, that click around the computer’s interface can be shorted by using a launcher, or that email “stationary” is not really all that cute and can sometime gunk up an email client would go miles.

Education encompasses teaching and learning specific skills, and also something less tangible but more profound: the imparting of knowledge, positive judgement and well-developed wisdom.
from Wikipedia

The rote memorization of how a computer physically functions is no longer relevant in today’s world. Computer education instead needs to focus on the imparting of knowledge and well-developed wisdom.

Sharing and La Fonera

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I signed up for Fon, a wifi sharing system, in which you get a subsidized router and you share your wireless with the chance to use others wireless. All of this is facilitated through a slick Google Map interface and after receiving my router in the mail, I set it up and was impressed with the ease of it.

I am a Linus, that means that I give the wireless away and I get free access, if I were a Bill, I would get 50 % revenue of non-Fon day passes but I would have to pay. There aren’t very many Fon routers in this neck of the woods, but if I travel, major cities can have quite a few access points.

So what does La Fonera have to do with personal productivity?

If you share your personal productivity goals with people, they can help keep you accountable. I just started Weight Watchers and fatblogging (or fit blogging) and I made a very public share about how much I weight. It’s wasn’t easy, but I knew that if I share my commitment it would hold me more accountable.

I use the Getting Things Done system and this is my public commitment to making sure that I do my Weekly Reviews. That’s the part that I usually fail at getting done. I will post every week when I get my weekly review done.

Share your goals with someone and ask them to make you stick to it.

Permission to suck

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Technical note:
I have had some issues with comments not showing up, I think I have resolved that. If you try and post a comment (’cause I know you want to) and it doesn’t work, please contact me

Now back to your regularly scheduled post

The last few days have reminded me that sometimes you have to give yourself permission to suck. What? Permission to suck.

Yes, I had originally resolved to post to the blog every day, but I have been so exhausted and busy that I just haven’t had time to write. On Friday, after not posting on Thursday, I was beating myself up, wondering if I should make it up, but I had to give myself permission to suck just a little bit. I have been doing really well in the arena of posting and i have been rocking out the work, so something had to give. Permission to suck granted.

If you haven’t done a check up on your New Year’s resolutions, today is a good day to start. If you have done well on some and not on all, like me, then give yourself permission to suck and then get back on the horse and try and make those resolutions stick.

Finding your passion

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Today, I helped teach a class about Adobe Illustrator. It was an art class, for college level students and I was pleasantly surprised by the level of skill that existed prior to my teaching. It was a little frightening, considering I went into college with minimal skills in my chosen profession and worked my butt off to get to the level I am today. These students are getting some of those skills in high school, what does that mean for the graphic arts profession?

That was not the chosen topic of this post, but it does segue nicely into finding your passion. While I was teaching today, I was really energized. I might have been a little off putting with my enthusiasm, but I found my passion.

I am passionate about my work, I do it well, but I believe my passion is teaching. Seeing students “get” what I’m trying to teach them is a profoundly rewarding experience. Here are some steps that I have found to find your passion:

  1. Go back…way back

    Do you remember what you were passionate about as a child? I wanted to be a comic illustrator, which probably played heavily into my current career decision. What did you love? What really got you excited? Can you turn that former passion into a current passion?

  2. Inventory your life

    What do you love to do outside of work? What do you do at work but wish you could do more? What in your environment would be indicative of your passions? I have guitars, two of them. I have a passion for playing guitar, although it is not nearly as strong as my love of design and teaching. What do you have or do that would help you find your passions?

  3. What gets you excited?

    I know it sounds painfully obvious, but how often in our day to day lives to we get to explore what really gets us fired up? Between paying the bills and the day job, there isn’t much opportunity to really contemplate or really explore what we really love. Take 5 minutes and really focus on what you like, is that your passion?

Knowing what your passion is can greatly increase your focus, either in getting to your passion or in the execution of your passion. Focus breeds productivity, need I say more?

Do you know what your passion is? Did you find your passion in an interesting way? Tell me in the comments

The talk about passion on Valentines day, was totally unplanned. The irony…

You have to be seen to be noticed

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Get Noticed!

Last night I was watching Enterprise, yes, I know I’m a geek, and “Trip,” the chief engineer said something while dressed for shore leave. “You have to be seen to be noticed.” He was of course dressed in a loud and obnoxious Hawaiian shirt.

The funny thing is that he is completely right. I used to know a coworker who did very little to take credit when it is due to him and he essentially locked himself in his cubicle. Not only did he miss out on valuable social interactions that could have clued him in on office happenings and politics, he also missed out on appropriate opportunities to make his contributions known.

If you are the nail that sticks out furthest you’ll get hammered on, but if you never get seen, you’ll never get noticed never

Knowing your rhythms

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Cycles... get it?

For those of you who don’t know me, I’m a white guy. I can functionally gesticulate, or as my wife calls “dance.” I can also “play” the guitar, if that includes the same four chords in different patterns. I have also been known to “sing” on occasion. Generally, I do not see myself as very rhythmic.

Two rhythms I know very well are my Circadian rhythm and my working rhythms.

Circadian rhythms (from Wikipedia):

A circadian rhythm is a roughly-24-hour cycle in the physiological processes of living beings, including plants, animals, fungi and cyanobacteria. The term “circadian”, coined by Franz Halberg, comes from the Latin circa, “around”, and dies, “day”, meaning literally “about a day.” The formal study of biological temporal rhythms such as daily, weekly, seasonal, and annual rhythms, is called chronobiology.

Let’s just say, when I need to get to sleep, I know it. I get a little cranky. The other thing is when I lay my head on the pillow I’m out in about 30 seconds. My wife thinks its very weird, but it really works for me. The next morning I’m up with the first alarm and ready to go for the day.

Knowing your circadian rhythms is important, a well rested person can generally be more productive.

The other rhythm I know very well is my working rhythm. I am most productive in the early morning, generally when I first get into my office. If I have a meeting first thing, it really throws off my working schedule, unless it is a meeting that is going to be very engaging.

Usually, I have a staff meeting first thing on Wednesdays, and to be perfectly honest, Wednesdays are my least productive days. I get the work that is required done, but I’m not maximally productive. The great thing about knowing this is that I can arrange my work schedule to allow for this.

I hear you. Great Jered, you know when to go to bed and when to work, and?

It is important to learn how and when you work best. When are optimally productive, when can’t you concentrate, my time is usually between 3:00 p.m. and 4:30 p.m.? If you learn your rythyms, you can maximize your productivity. Talk about when you are most productive in the comments!

Productivity procrastination

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I read today on a GTD yahoo group, and I have heard the same thing from friends and colleagues before:

If I do this Getting Things Done, won’t it make me more likely to procrastinate. Won’t this system give me an excuse to not work but instead work on the system.

Here is my response.

Yes, continuing to tweak, reclassify and over complicate your system can definitely cause you to procrastinate. The problem doesn’t lie in the system, it ultimately lies in your desire to avoid work. That desire could arise from a couple of different sources, other “more important” things, a lack of energy, not being in the proper context or a general dislike of the task at hand.

You would be procrastinating around that specific task if you had a productivity system or not, the only thing that is different with a productivity system, is that you have a way of classifying the anxiety that comes with procrastination.

Merlin Mann, crazy productivity guru and author of 43folders.com, said recently in a podcast entitled “Kung fu, Meditation, and Sexual Intercourse” (forgive the paraphrasing)

… You can study kung fu for years, but until you start kicking people you are wasting time. You can read all the books about meditation in the world, but until you actually do it, you’ll never me a monk and you can french kiss and neck all you want, but until you do the deed … well, you get the point.

Having a new productivity system shouldn’t be a crutch for you not getting things done.

My email setup

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If I haven’t made it clear, I operate a mac both at work and at home and on both systems I use Apple’s Mail.app. I have tried Microsoft’s Entourage, Thunderbird and when I was still on a Windows machine I had tried every possible email application there was, Outlook, Outlook Express, Thunderbird and a little bit of Eudora. None has been so far extended as Mail.app.

I love Mail.app in it’s default configuration, but with a few add-ons make it a powerhouse of productivity for me. Firstly on my macbook, I use letterbox to create a three pane view, I can’t do that at work, but it is really a nice hack. I use MailTags to ‘tag’ (create an easy way for me to remember things about a message) my mail and then I use Mail Act-on also by InDev, to auto-magically sort my mail into folders. Act-On is one of my most favorite add-ons. It allows you to create a hotkey that when press pops up a menu showing another key that corresponds to a folder that the selected message will filed into.

The last part of my Mail.app super system is Event Maker. Event Maker uses an Applescript to take your mail message an create an iCal event from it. I use Mail Act-On to launch Event Maker and create the event very easily. Press ‘~’ and then ‘e’ (I defined ‘e’ to launch the Event Maker Applescript) and I have processed the email to my calendar, press ‘~’, then ‘x’ to archive the email to my Archive folder or ‘a’ to add it to my Action folder.

I’m sure I haven’t squeezed every ounce of usefulness out of a great program, but it works really well. Do you have a Mail.app add-on that you can’t live without? Let me know in the comments.

My personal productivity system

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I promised earlier this week that I would detail how I have built my personal productivity system. The short course will be here, a longer more detailed version will be available if you click the “more” link below.

The Short Course

I have become a disciple of David Allen‘s Getting Things Done, it literally revolutionized my life almost two years ago.

David Allen’s system is a simple one with many complex iterations and sub sections. Essentially it is broken down into the following steps:

  • Collect
  • Process
  • Organize
  • Review
  • Do

I don’t want to infringe on David Allen’s product or process, if you are interested, I would highly recommend spending the money to read it. Check it out at Amazon.

My first line of defense (or collection) is the nigh famous hipster PDA. A college professor used to joke about his PDA, literally ink on his palm, mine is slightly more refined, stack of index cards and a binder clip are the easiest way for me to capture every fleeting thought that I have. And that is the front end of my productivity system. Writing everything down.

I won’t lie. I scribble notes on lots of paper, but I always consolidate it to an index card as soon as possible.

I use iCal both at work and at home to manage my appointments. I have tried for years unsuccessfully to use a paper calendar, something about mucking up the pages when appointments are shifted. I share my calendars with each other via icalx.com, allowing me to see both home and work and the other location.

Unfortunately, I have not mastered David Allen’s recommended tickler file. I just can’t seem to get the hang of it.

Read More »

On the road to productivity

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Road

After beginning the discussion about a personal productivity system, a great concept in getting to a more productive life is the Japanese philosophy of kaizen. Kaizen’s English translation is “continuous improvement”.

The goals of kaizen include the elimination of waste (defined by [Joshua Isaac Walters] as “activities that add cost but do not add value”), just-in-time delivery, production load leveling of amount and types, standardized work, paced moving lines, right-sized equipment, etc. In this aspect it describes something very similar to the assembly line used in mass production. A closer definition of the Japanese usage of Kaizen is “to take it apart and put back together in a better way.” What is taken apart is usually a process, system, product, or service.

This is the perfect way to view the start of a personal productivity system, which may leave you wondering, what? “If I’m going to get all productive, shouldn’t it be a radical departure from my previous way of doing business?”

Importantly, kaizen must operate with three principles in place: process and results (not results-only); systemic thinking (i.e. big picture, not solely the narrow view); and non-judgmental, non-blaming (because blaming is wasteful).

Kaizen is often a series of small steps, but “radical changes for the sake of goals” is perfectly okay. Make a big change to get yourself on track and then make small changes to get to the perfect system. The workers at Toyota rely on small experimental changes rather than large pre-planned command-and-control changes.

So in the discussion of personal productivity systems, remember incremental change can go a long way, especially after a large wholesale change. After all the psychic RAM can only take so many major paradigm shifts.


On the road to productivity is a post in my attempt to find a better niche for this blog. Don’t worry, the personal stuff will continue.

The importance of a personal productivity system

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I have been trying to post regularly about my things happening in my life. Yesterday was a good example of why a personal productivity system is essential to maintain organization in your life.

Yesterday was a very hectic day, a lot of projects needing attention, more projects being created, plenty of hurdles to overcome. Almost a standard day, but without my productivity system, I would have probably gone to the corner, assumed the fetal position and wept. The sheer number of tasks that had to be accomplished yesterday was larger than normal and I was able to manage my stress because I knew what I had to do and broke it down into completable tasks.

Take CD to Kinko’s
Brainstorm postcard design
Find and email photos to fellow designer

Before I found the joy of a personal productivity system, most of those tasks lived in my head, but related to the post on breadcrumbs and on a day like yesterday, the psychic RAM would have maxed out and the “least” important items would get dumped. The critical thing is that those “least” important items are still tasks that need to be done. They might be a lesser priority than the ones I have just been given, but they still need to get done.

If I weren’t writing down my tasks, the ones that get dumped could become lost forever, or until the person who wants the tasks completed calls me and asks where their widgets are. GULP. That’s never good.

Over the next week, I will be working on documenting my personal productivity system, to give you an idea of how I operate, but in the interim I highly recommend reading David Allen’s Getting Things Done. It is a system agnostic way of productivity. You can integrate it with Covey or any other system you have tried in the past and are comfortable with.

Before I babble on about that, I’m going to stop and let you think about your own personal productivity system and I’ll talk more about the specifics later this week.


The importance of a personal productivity system is a post in my attempt to find a better niche for this blog. Don’t worry, the personal stuff will continue.

Leaving bread crumbs, permanently.

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trail

I was finishing The Lost Room, to get it off of the media center and I realized something about productivity. To make this point, I have to go into a little background:

Joe Miller finds a key that opens any door and puts him a mysterious room, when he leaves that room he can walk through any door that he can visualize. At one point this mysterious room contained ordinary objects, but through some cosmic force/mystery they have been imbued with special powers. A bus tickets makes people drop for the sky, a clock sublimates brass, and the key opens doors and teleports you.

The specific powers of these objects does is not related to any kind of productivity, although the coffee mug that makes work disappear would be great! To find the last magical objects, Joe Miller “acquires” polaroid photos which are out of focus and close ups of objects. They are clues to where the last mystery object lies, but they seem disconnected, until under the proper context, Joe Miller recognizes bars, signs on the wall and realizes the photos are of a prison.

When it comes to work, our minds create the fuzzy polaroids of unknown objects in order to give us a trail of bread crumbs back to what we should really be doing.

Rather than relying on this imperfect trail, like Hansel and Gretel did*, we need to clear some “psychic RAM.” When the RAM is full, we get the imperfect pictures of what needs to be done. While it might create stress for you, Joe had a life and death problem. Unless you are working with nuclear material or are a surgeon, things my be a much less stressful if you clear your psychic RAM by writing down your tasks.

No, not on post-it notes, get a notebook or a notepad and dedicate it to your tasks. Write them down! Get them out of your brain. If you always write things in a specific notebook, you won’t have to worry about trying to find it in a stack of 500 post-its, you know its in the 100 pages of your notebook. You can thumb through the task notebook and find your tasks, leaving you free to worry about nuclear material, guys needing serious help in the ER or magical objects that can vaporize people. Leave yourself a real trail, not just bread crumbs.

We know how that ended


Leaving bread crumbs, permanently is a post in my attempt to find a better niche for this blog. Don’t worry, the personal stuff will continue.

Sushi rolling and your productivity

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sushi

For my birthday, my wife got me a gift certificate for a sushi making class. It was incredible, firstly because I love sushi and secondly because it was incredibly insightful in the realm of productivity. How, you ask?

When an Itamae, sushi chef, is preparing a Norimake, a traditional sushi roll, his goal is uniformity through out the larger roll. Each piece, when cut, should look exactly like every other piece from that roll.

This is how any productivity system should work. Every project or speed bump, no matter it’s size or intensity, should be uniformly treated. It should be treated the same as every other project. If you have some cucumber in every piece of sushi, and by cucumber you mean effective project planning, it shouldn’t change if it is a huge gnarly project or a little spicy tuna roll, er, small personal project.


Sushi rolling and your productivity is a post in my attempt to find a better niche for this blog. Don’t worry, the personal stuff will continue.

Testing Asides

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Testing…

Very productive

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Damn! I was really productive today. I knocked out a whole buncha things that needed to get done. Of course, when one thing exits another enters. I still have a whole bunch of things that need to get done. Met with a client tonight about a freelance job. It went really well. i think that it will be a good project, it’s a fairly easy one.

A very busy boy, Jered was.

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Busy boy

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OMG! I have been so freakin’ busy. I’ve been busting my butt with print projects at work, most of which have not been going to swimmingly. I’ve also been creating podcasts (podcast.cnublogs.info) and that’s been taking up alot of time. On top of that, I’m haivng to write a postion paper and prepare a presentation on why we should podcast.

It’s been a crazy. I’m going to try and revive my blog and everything around it… we shall see.

~ later